Active listening improve your ability to listen and lead

Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sh...

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Detalles Bibliográficos
Autor principal: Hoppe, Michael H. (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Greensboro, N.C. : Center for Creative Leadership c2006.
Edición:1st edition
Colección:Ideas into action guidebooks.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627519206719
Tabla de Contenidos:
  • Title page; Table of Contents; Listening and Leadership; The Active Listening Skill Set; Barriers to Active Listening; How to Improve Your Listening Skills; Leading with Active Listening; Suggested Readings; Background; Key Point Summary; Lead Contributor