Active listening improve your ability to listen and lead
Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sh...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Greensboro, N.C. :
Center for Creative Leadership
c2006.
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Edición: | 1st edition |
Colección: | Ideas into action guidebooks.
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627519206719 |
Tabla de Contenidos:
- Title page; Table of Contents; Listening and Leadership; The Active Listening Skill Set; Barriers to Active Listening; How to Improve Your Listening Skills; Leading with Active Listening; Suggested Readings; Background; Key Point Summary; Lead Contributor