Cita APA (7a ed.)

Florac, W. A., & Carleton, A. D. (1999). Measuring the software process: Statistical process control for software process improvement (1st edition.). Addison-Wesley.

Cita Chicago Style (17a ed.)

Florac, William A., y Anita D. Carleton. Measuring the Software Process: Statistical Process Control for Software Process Improvement. 1st edition. Reading, Mass.: Addison-Wesley, 1999.

Cita MLA (9a ed.)

Florac, William A., y Anita D. Carleton. Measuring the Software Process: Statistical Process Control for Software Process Improvement. 1st edition. Addison-Wesley, 1999.