Goulston, M. (2009). Just listen: Discover the secret to getting through to absolutely everyone (1st edition.). American Management Association.
Cita Chicago Style (17a ed.)Goulston, Mark. Just Listen: Discover the Secret to Getting Through to Absolutely Everyone. 1st edition. New York: American Management Association, 2009.
Cita MLA (9a ed.)Goulston, Mark. Just Listen: Discover the Secret to Getting Through to Absolutely Everyone. 1st edition. American Management Association, 2009.
Precaución: Estas citas no son 100% exactas.