Brogan, C., & Smith, J. (2009). Trust agents: Using the web to build influence, improve reputation, and earn trust (1st edition.). Wiley.
Cita Chicago Style (17a ed.)Brogan, Chris, y Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. 1st edition. Hoboken, New Jersey: Wiley, 2009.
Cita MLA (9a ed.)Brogan, Chris, y Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. 1st edition. Wiley, 2009.
Precaución: Estas citas no son 100% exactas.