101 ways to build better relationships with your customers
Avoid common mistakes made with customers and increase your chance of business survival 101 Ways to Build a Better Relationship with Your Customers. Building better customer relationships is not just something that would be nice to do - it is something you must do if you expect to be successful in b...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Amherst, Mass. :
HRD Press
c2007.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627488406719 |
Tabla de Contenidos:
- Table of Contents; Introduction; Part 1 - Customer Expectations; Part 2 - Problem Solving Together; Part 3 - Communicating with the Customer; Part 4 - Understanding the Customer; Part 5 - Supporting the Customer; Part 6 - Achieving Results
