101 ways to build better relationships with your customers

Avoid common mistakes made with customers and increase your chance of business survival 101 Ways to Build a Better Relationship with Your Customers. Building better customer relationships is not just something that would be nice to do - it is something you must do if you expect to be successful in b...

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Bibliographic Details
Main Author: Garber, Peter R. (-)
Format: eBook
Language:Inglés
Published: Amherst, Mass. : HRD Press c2007.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627488406719
Description
Summary:Avoid common mistakes made with customers and increase your chance of business survival 101 Ways to Build a Better Relationship with Your Customers. Building better customer relationships is not just something that would be nice to do - it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers - starting with the next contact you make. The 101 ways in this book are all about people and how they react or respond to others. Most of the ways deal with common courtesies that
Item Description:Description based upon print version of record.
Physical Description:1 online resource (166 p.)
ISBN:9781599969770