Trust and Betrayal in the Workplace Building Effective Relationships in Your Organization
More than ever, there is a need for trust in the workplace. After all, business is conducted via relationships, and trust is the foundation to effective relationships. Yet, trust means different things to different people and this is a big part of the problem.Collectively drawing on thirty years of...
| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Oakland, California :
Berrett-Koehler Publishers
2015.
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| Edición: | Third edition, revised and updated |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627485806719 |
Tabla de Contenidos:
- Contents; Preface; Acknowledgments; PART I: WHY TRUST; Chapter 1: The Need for Trust in the Workplace; PART II: WHAT TRUST MEANS AND HOW TO BUILD IT: TRANSACTIONAL TRUST; Chapter 2: The Trust of Character: Contractual Trust; Chapter 3: The Trust of Disclosure: Communication Trust; Chapter 4: The Trust of Capability: Competence Trust; PART III: WHERE TRUST BEGINS; Chapter 5: Our Readiness and Willingness to Trust: Capacity for Trust; Chapter 6: How We Trust: The Capacity for Trust Attributes; PART IV: WHEN TRUST BREAKS DOWN: HOW TO REBUILD AND SUSTAIN IT
- Chapter 7: How Trust Is Broken: BetrayalChapter 8: How Trust Is Rebuilt: The Seven Steps for Healing; Chapter 9: How Trust Is Sustained: Transformative Trust; PART V: TRUST BUILDING IN THE FIELD; Chapter 10: Rebuilding Trust Within Teams; Chapter 11: Rebuilding Trust Within Organizations; Chapter 12: Stories from the Field; References; Index; A; B; C; D; E; F; G; H; I; K; L; M; N; O; P; Q; R; S; T; V; W; Y; About the Authors; Working with the Authors; Trust Building Resources
