Cita APA (7a ed.)

American Society for Training and Development & Battell, C. A. (2006). Effective Listening (1st edition.). American Society for Training & Development.

Cita Chicago Style (17a ed.)

American Society for Training and Development y Chris Author Battell. Effective Listening. 1st edition. [Place of publication not identified]: American Society for Training & Development, 2006.

Cita MLA (9a ed.)

American Society for Training and Development y Chris Author Battell. Effective Listening. 1st edition. American Society for Training & Development, 2006.