Beyond training ain't performance fieldbook
Beyond Training Ain't Performance Fieldbook provides a clear and concise roadmap for anyone wishing to implement human performance principles in their organization. It is a direct answer to fans of the 2004 book, Training Ain't Performance, who asked for implementation guidance in the same...
Autores Corporativos: | , |
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Otros Autores: | , |
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Alexandria, VA :
ASTD Press
[2006]
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627477606719 |
Tabla de Contenidos:
- Intro
- Content
- Copyright
- Preface
- Chapter 1: Introduction: Why Beyond Training Ain't Performance?
- It Ain't Always Easy
- Institutionalizing What Training Ain't Performance Recommends
- Setting a Mission and Making a Promise
- Chapter 2: How the Beyond Training Ain't Performance Fieldbook Works
- Assessing Yourself and Your Training Organization
- Focusing on You and Your Workplace Learning and Performance Organization: The Importance of Critical Mass
- Putting Beyond Training Ain't Performance to Work
- Chapter Summary
- Chapter 3: Working Within the Performance System
- What Is a System?
- What Is a Human Performance System?
- Revisiting the Organizational Human Performance System
- An Organizational Human Performance System Checklistm
- The Language Spoken in Human Performance Improvement Country
- Chapter Summary
- Chapter 4: What's My Greatest Performance Block?
- Sensitizing Your WLP Team, Management, and Clients to the World of Human Performance Improvement
- Beyond Gilbert's Model
- The Bottom Line in Investigating Performance Blocks
- Chapter Summary
- Chapter 5: Engineering Effective Performance and Conducting Front-End Analyses
- The Engineering Effective Performance Model
- Chapter Summary
- Chapter 6: Developing Learning Interventions-Systems and Models
- Interventions and Means to Eliminate Barriers
- Learning Interventions
- Some Effective Learning Systems Models
- Summarizing Learning Systems
- Chapter Summary
- Chapter 7: Nonlearning Interventions: Job Aids
- What Are Job Aids?
- Chapter Summary
- Chapter 8: Nonlearning Interventions: Environmental
- The Environment and Its Impact on Human Performance at Work
- Putting It All Together
- Three Major Environmental Interventions
- Chapter Summary
- Chapter 9: Nonlearning Interventions: Emotiona.
- Incentives, Motivation, and Workplace Performance
- The Performance Improvement by Incentives Model
- An Incentive System in Action
- Motivational Interventions
- Putting Emotional Interventions Together
- Chapter Summary
- Chapter 10: From Training Order-Taker to Performance Consultant
- What Does It Mean to Be a "Consultant" in WLP?
- The Value Add of Performance Consulting
- Revisiting the Competency Areas and Critical Characteristics for Performance Consulting
- Am I Doing It Right?
- Handling Inquiries
- Conducting the Initial Interview
- Mastering the Proposal Process
- Preparing Project Reports
- Making Presentations
- Chapter Summary
- Chapter 11: Managing the Client-Performance Consultant Relationship
- Managing Your Client Relationships
- Managing Your Client and Getting Your Client to Manage You
- From Philosophy to Practicality
- Consulting Models
- How to Acquire and Maintain That Collaborative Relationship
- Some Final Thoughts on Client-Consultant Relationships
- Chapter Summary
- Chapter 12: Evaluating Results
- Rationale for Evaluating Project Impact
- ROI-To Be or Not to Be
- The Highly Intangibles-What to Do
- Chapter Summary
- Chapter 13: Hit or Myth: Facing the Facts
- The Amazing Power of Myth
- Chapter Summary
- Chapter 14: Beyond Training Ain't Performance: Ongoing Growth and Development
- Building a Support System for Your Environment
- Facilitating and Inhibiting Factors in Moving from Training to Performance
- Form a Training Ain't Performance Study Group
- Plan Your Professional Development and Growth
- Chapter Summary
- Chapter 15: External Support Systems
- Join a Local or Industry-Based Performance Improvement Association
- Join a National or International Performance Improvement Society
- Attend Workshops and Conference Events
- Get Certified.
- Create Relationships with Colleges and Universities
- Read
- Build a Network
- Stay in Touch
- Appendix A: A Lexicon of Human Performance Improvement Terms
- Appendix B: Structured On-the-Job Training In Developing Nations
- Additional Resources
- About the Authors.