Beyond training ain't performance fieldbook

Beyond Training Ain't Performance Fieldbook provides a clear and concise roadmap for anyone wishing to implement human performance principles in their organization. It is a direct answer to fans of the 2004 book, Training Ain't Performance, who asked for implementation guidance in the same...

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Detalles Bibliográficos
Autores Corporativos: American Society for Training and Development (-), Books24x7, Inc
Otros Autores: Stolovitch, Harold D., author (author), Keeps, Erica J., author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Alexandria, VA : ASTD Press [2006]
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627477606719
Tabla de Contenidos:
  • Intro
  • Content
  • Copyright
  • Preface
  • Chapter 1: Introduction: Why Beyond Training Ain't Performance?
  • It Ain't Always Easy
  • Institutionalizing What Training Ain't Performance Recommends
  • Setting a Mission and Making a Promise
  • Chapter 2: How the Beyond Training Ain't Performance Fieldbook Works
  • Assessing Yourself and Your Training Organization
  • Focusing on You and Your Workplace Learning and Performance Organization: The Importance of Critical Mass
  • Putting Beyond Training Ain't Performance to Work
  • Chapter Summary
  • Chapter 3: Working Within the Performance System
  • What Is a System?
  • What Is a Human Performance System?
  • Revisiting the Organizational Human Performance System
  • An Organizational Human Performance System Checklistm
  • The Language Spoken in Human Performance Improvement Country
  • Chapter Summary
  • Chapter 4: What's My Greatest Performance Block?
  • Sensitizing Your WLP Team, Management, and Clients to the World of Human Performance Improvement
  • Beyond Gilbert's Model
  • The Bottom Line in Investigating Performance Blocks
  • Chapter Summary
  • Chapter 5: Engineering Effective Performance and Conducting Front-End Analyses
  • The Engineering Effective Performance Model
  • Chapter Summary
  • Chapter 6: Developing Learning Interventions-Systems and Models
  • Interventions and Means to Eliminate Barriers
  • Learning Interventions
  • Some Effective Learning Systems Models
  • Summarizing Learning Systems
  • Chapter Summary
  • Chapter 7: Nonlearning Interventions: Job Aids
  • What Are Job Aids?
  • Chapter Summary
  • Chapter 8: Nonlearning Interventions: Environmental
  • The Environment and Its Impact on Human Performance at Work
  • Putting It All Together
  • Three Major Environmental Interventions
  • Chapter Summary
  • Chapter 9: Nonlearning Interventions: Emotiona.
  • Incentives, Motivation, and Workplace Performance
  • The Performance Improvement by Incentives Model
  • An Incentive System in Action
  • Motivational Interventions
  • Putting Emotional Interventions Together
  • Chapter Summary
  • Chapter 10: From Training Order-Taker to Performance Consultant
  • What Does It Mean to Be a "Consultant" in WLP?
  • The Value Add of Performance Consulting
  • Revisiting the Competency Areas and Critical Characteristics for Performance Consulting
  • Am I Doing It Right?
  • Handling Inquiries
  • Conducting the Initial Interview
  • Mastering the Proposal Process
  • Preparing Project Reports
  • Making Presentations
  • Chapter Summary
  • Chapter 11: Managing the Client-Performance Consultant Relationship
  • Managing Your Client Relationships
  • Managing Your Client and Getting Your Client to Manage You
  • From Philosophy to Practicality
  • Consulting Models
  • How to Acquire and Maintain That Collaborative Relationship
  • Some Final Thoughts on Client-Consultant Relationships
  • Chapter Summary
  • Chapter 12: Evaluating Results
  • Rationale for Evaluating Project Impact
  • ROI-To Be or Not to Be
  • The Highly Intangibles-What to Do
  • Chapter Summary
  • Chapter 13: Hit or Myth: Facing the Facts
  • The Amazing Power of Myth
  • Chapter Summary
  • Chapter 14: Beyond Training Ain't Performance: Ongoing Growth and Development
  • Building a Support System for Your Environment
  • Facilitating and Inhibiting Factors in Moving from Training to Performance
  • Form a Training Ain't Performance Study Group
  • Plan Your Professional Development and Growth
  • Chapter Summary
  • Chapter 15: External Support Systems
  • Join a Local or Industry-Based Performance Improvement Association
  • Join a National or International Performance Improvement Society
  • Attend Workshops and Conference Events
  • Get Certified.
  • Create Relationships with Colleges and Universities
  • Read
  • Build a Network
  • Stay in Touch
  • Appendix A: A Lexicon of Human Performance Improvement Terms
  • Appendix B: Structured On-the-Job Training In Developing Nations
  • Additional Resources
  • About the Authors.