Creating the innovation culture leveraging visionaries, dissenters and other useful troublemakers in your organization
Why dissenters can be an organization's most valuable asset and how to transform dissent into innovationInnovation is essential to competitive survival in today's global marketplace. But in the majority of traditional organizations, innovators are perceived as counter-productive dissenters...
| Formato: | Libro electrónico |
|---|---|
| Idioma: | Inglés |
| Publicado: |
Toronto ; New York :
J. Wiley & Sons
c2001.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627475306719 |
Tabla de Contenidos:
- Title; Copyright; Table of Contents; Acknowledgements; Chapter 1 The Need for Innovation; The Need for Innovation; About This Book; Summary; Main Points; Chapter 2 The Efficiency-Innovation Dichotomy; Innovation: Fantasy and Fact; The Drive for Efficiency; Ways Around this Dilemma; Summary; Main Points; Chapter 3 The Need for Dissent; Resisting Innovation; Speak Truth to Power; Honoring Those Who Speak Truth to Power; Managing Conflict and Managing Dissent; Won't All This Dissent Run Amok?; Summary; Main Points; Chapter 4 The Nature of Dissent in Organizations; Introduction
- Stages of Suppressing DissentConsent and Dissent; A Dissent Continuum; Good Dissent and Bad; Your Task in Supporting Dissent; Summary; Main Points; Chapter 5 Ways You'd Never Suppress Dissent- Would you?; Introduction; Shoot the Messenger; Send Mixed Messages; Never Apologize (Never Be Wrong); Play Politics; Intimidate; Summary; Main Points; Chapter 6 Surprising Ways to Suppress Dissent; Introduction; The Dangers of Best Practices; The Downsides of Treating Everybody Equally; The Drawbacks of People with Your Values; The Pitfalls of Designing a Process to Capture Good Ideas; Summary
- Main PointsChapter 7 Who are Dissenters?; The Role of the Dissenter; A Package Deal; The Urge to Tame Wild Ducks; All That Glitters In Not Gold: How to Differentiate Between Dissent and Undesirable Behaviors; Summary; Main Points; Chapter 8 Manager as Political Handler; A Cautionary Tale; Manager as Political Handler; Gathering Support; Providing Air Cover; Taking and Getting Credit; Managing Expectations; Getting Cooperation without Co-opting; Holding onto Innovators; Summary; Main Points; Chapter 9 Coaching Dissenters; Introduction; Two Problems; Preparation for Coaching
- Coaching the DissenterAnother Example; Summary; Main Points; Chapter 10 Identifying Underground Dissent; Is Silence Consent?; The Three Faces of Underground Dissent; Why Does Dissent Go Underground?; Summary; Main Points; Chapter 11 Surfacing Dissent In and Around You; Changing the Culture; Surfacing Dissent with Yourself; Surfacing Dissent with Your Colleagues; Conflict and Dissent: A Reprise; Surfacing Dissent with Your Employees; Summary; Main Points; Chapter 12 Surfacing Dissent above You; Surfacing Dissent with Your Boss; Summary; Main Points
- Chapter 13 Kickstarting Your Innovation CultureMaking Change; The Innovation Manager and Her Unit; Summary; Main Points; Chapter 14 Structures and Mechanisms for Dissent; Making Innovation Happen; Encouraging a Greater Capacity for Risk; Demonstrating That You're Not Always Right; Not Punishing Failure; Summary; Main Points; Chapter 15 Encouraging Continued Dissent; Introduction; Speak Last; Seak Out Dissenting Views; Out-of-control Discussion; Protect Dissenters; Help Would-be Dissenters Speak Up; Challenge Your Group's Status Quo; Summary; Main Points
- Chapter 16 Knowing when Enough is Enough
