Grateful leadership using the power of acknowledgement to engage all your people and achieve superior results
From a global leader in management training—the definitive guide to improving employee engagement Retaining the best people is one of the most important—and undervalued—roles a leader performs. But executives and managers can’t do this all by themselves; they need the support from all levels of an o...
| Other Authors: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
New York :
McGraw-Hill
[2013]
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| Edition: | 1st edition |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627463306719 |
Table of Contents:
- Intro
- Contents
- Foreword
- Part 1 Acknowledgment: Next to Survival, the Greatest Human Need
- 1 From "I'm Mad as Hell!" to Acknowledgment Activist
- 2 What Is Grateful Leadership?
- 3 Bringing Acknowledgment-and Its Benefits- to Your Workplace
- 4 The 5 Cs: The Acknowledgment Practice That Works Miracles
- Part 2 Mastering the 7 Principles of Acknowledgment for "High-Interest" Benefits
- 5 When Someone Deserves Acknowledgment, Give Generously
- 6 When Merit Is Recognized, Trust and Loyalty Will follow
- 7 Take the Antidote for Envy
- 8 Energize with Acknowledgments
- 9 Validate with Acknowledgments
- 10 When Employees Feel Valued, They Stop Playing Hooky
- 11 When You Want to Acknowledge People, There Are Many Ways to Do So
- Part 3 Grateful Leadership in Action
- 12 Grateful Leader Profiles
- 13 "Knock Your Socks Off" Power of Acknowledgment Exercise for Leaders™
- 14 Acknowledgment Around the World
- 15 True Stories About Acknowledgment
- Appendix A. Grateful Leader Definition and Opportunity for Reflection
- Appendix B. Leadership by Acknowledgment by Inez O. Ng
- Appendix C. 360-Degree Leadership and Acknowledgment Analysis
- The 7 Principles of Acknowledgment for Those Who Aspire to Grateful Leadership
- Notes
- Acknowledgments
- Index.
