Everything counts! 52 remarkable ways to inspire excellence and drive results

Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often...

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Bibliographic Details
Main Author: Blair, Gary R. (-)
Format: eBook
Language:Inglés
Published: Hoboken, NJ : Wiley 2009.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627418906719
Description
Summary:Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Co
Item Description:Includes index.
Physical Description:1 online resource (291 p.)
ISBN:9781282319578
9786612319570
9780470559611