Information development managing your documentation projects, portfolio, and people

A revolutionary new resource that brings documentation product management ideas up to date The 1994 bestselling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With this...

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Detalles Bibliográficos
Autor principal: Hackos, JoAnn T. (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Indianapolis, IN : Wiley Technology Pub c2007.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627395406719
Tabla de Contenidos:
  • Information Development Managing Your Documentation Projects, Portfolio, and People; About the Author; Contents at a Glance; Contents; Preface; Innovation in project management; Innovation in information development; Innovation in technology; Innovation in staffing; Innovation in portfolio management; Reading this book; Part 1: The Framework; Chapter 1: An Introduction to Information-Development Management; Best Practices in Information-Development Management; Summary; Chapter 2: The Information Process Maturity Model; The Information Process Maturity Model; Maturity Levels of the IPMM
  • Changes to the IPMMKey Characteristics of the IPMM; New Characteristics of the IPMM; Summary; Part 2: Portfolio Management; Chapter 3: Introduction to Portfolio Management; Why Portfolio Management Is Critical; Best Practices in Managing Your Strategic Portfolio; Summary; Chapter 4: Managing an Information-Development Budget; Best Practices in Budget Management; Summary; Chapter 5: Understanding the Technology Adoption Life Cycle; Best Practices in Managing the Information- Development Life Cycle; Summary; Chapter 6: Developing Relationships with Customers and Stakeholders
  • Best Practices in Customer and Stakeholder RelationshipsSummary; Chapter 7: Developing User Scenarios; Best Practices in Developing User Scenarios; Summary; Chapter 8: Optimizing Your Organization's Efficiency and Effectiveness; Best Practices in Optimizing Efficiency and Effectiveness; Summary; Chapter 9: Supporting Process Improvements with Effective Tools; Best Practices in Implementing Effective Tools for Process Improvement; Summary; Chapter 10: Developing Effective Teams; Best Practices in Developing Effective Teams; Summary; Chapter 11: Managing Your Team Resources
  • Managing Information DevelopersBest Practices in Managing People Resources; Summary; Chapter 12: Developing as an Effective Leader; Best Practices in Effective Leadership; Summary; Chapter 13: Promoting Innovation in Information Development; Best Practices in Promoting Innovation in Information Development; Summary; Part 3: Project Management; Chapter 14: An Introduction to Project Management; The Purpose of Information-Development Project Management; The Information- Development Life Cycle; Your Role as an Information-Development Project Manager; Summary; Chapter 15: Starting Your Project
  • Best Practices in Project PlanningSummary; Chapter 16: Planning Your Information Development Project; Information-Development Project Plan Template; Best Practices in Developing Your Project Plan; Summary; Chapter 17: Implementing a Topic Architecture; Best Practices in Implementing a Topic Architecture; Summary; Chapter 18: Keeping Your Project on Track; The Role of the Project Manager during the Design and Development Phases of the Project; Best Practices in Project Tracking and Reporting; Summary; Chapter 19: Managing as the Project Changes; Best Practices in Managing Change; Summary
  • Chapter 20: Managing in a Collaborative Environment