Honing your knowledge skills
New technology and organizational structures are transforming the workplace, but management skills have not yet caught up. Harnessing knowledge and using it as a competitive advantage is one of the key priorities of organizations today. Honing Your Knowledge Skills looks at how to define knowledge w...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Oxford :
Butterworth-Heinemann
1998.
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| Edición: | 1st ed |
| Colección: | New skills portfolio.
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627379706719 |
Tabla de Contenidos:
- Honing Your Knowledge Skills; Copyright; Contents; Series editor's preface; Acknowledgements; Introduction: a map for the journey; 1 Why become an expert knowledge manager?; Our objectives; Where are we going?; Knowledge managers: where are you now?; Summary; Learning review; 2 Knowledge and experts; Our objectives; What is knowledge?; What is knowledge working?; Becoming an expert; The knowledge management process: a step-by-step guide; Summary; Learning review; 3 Gathering data for effective knowledge working; Systematic enquiry in the absence of real prior knowledge
- Talking to people purposefullyIdentifying your questions; A coherent and complete set of questions; The stages of purposeful talk; Pitfalls in gathering data; Summary; Learning review; 4 Creating frameworks when knowledge working; Our objectives; Overview of the process for creating a framework; The range of representation schemes; Structure: ways in which you can organize your emerging ideas; Forming a view; Summary; Learning review; 5 Skills of knowing; Our objectives; Why bother with skills of knowing?; What is a skill of knowing?; Let us understand understanding; Summary; Learning review
- 6 Your skills of knowing toolbagOur objectives; Perceptual literacy; Perception is selective; Conversational literacy; Sense language; Sense properties; Mental literacy; A few words on physical literacy and emotional literacy; Summary; Learning review; 7 The expert knowledge manager's top ten tips; Our objectives; How acquiring and understanding are not 'the same thing'; The top ten tips and more; Some common pitfalls in our thinking about knowledge; Summary; Learning review; 8 Knowledge skills and information technology; Our objectives
- You and the knowledge management revolution . . . or evolution?What can technology do for you?; Supporting thinking and decisions; Accessing information through structured storage; Interpreting data; Disseminating information; Facilitating the emergence of cross-functional teams; What might be your first step?; Summary; Learning review; 9 Knowledge and the future; Getting your organization down the knowledge-sharing route; On why 'more thinking' does not work anymore; Knowledge, knowing and learning: a lifelong cycle; Appendix 1: Conversational literacy in action
- Appendix 2: Resources for knowledge managementAppendix 3: Some knowledge terms; Appendix 4: More knowledge information technology; Bibliography; Index
