The performance management revolution business results through insight and action
The Performance Management Revolution shows you how your business can get prepared for the future-transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this l...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J. :
John Wiley & Sons
c2008.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627379506719 |
Tabla de Contenidos:
- THE PERFORMANCE MANAGEMENT REVOLUTION; Contents; Foreword; Preface; Acknowledgments; Part One: A CALL TO ARMS; Chapter 1: The Need for Change; WHAT'S WRONG WITH THIS PICTURE?; A SIMPLE MODEL FOR A SIMPLE BUSINESS; Chapter 2: A Model for a Modern Management System; CONNECTING THE CYCLE; PROBLEMS WITH THE STATUS QUO; TOWARD BETTER PROCESSES: EPM AND AN EPM SYSTEM; THE MANAGEMENT SYSTEM AT GREENCO; Chapter 3: The Role of EPM; EPM AND PLANNING; PLANNING AS A DRIVER OF PROCESS CHANGE; EPM AND COMPLIANCE; LEVERAGING COMPLIANCE TO IMPROVE PERFORMANCE; HOW EPM WORKS FROM A USER'S PERSPECTIVE
- DRIVERS OF EPM ADOPTION A BROAD RANGE OF MOTIVATIONS; TOWARD GREATER ACCOUNTABILITY; Chapter 4: Barriers to EPM Adoption; A MULTITUDE OF EPM APPROACHES; CURRENT STATE OF EPM TOOLS AND TECHNOLOGIES; Part Two: PREPARING FOR BATTLE; Chapter 5: Draw an Accountability Map; USING AN ACCOUNTABILITY MAP AS A CONSENSUS-BUILDING TOOL; Chapter 6: Achieve Information Democracy; Chapter 7: Build an EPM Center of Excellence; WHY YOU NEED A CENTER OF EXCELLENCE; FIRST STEPS; ROLES AND RESPONSIBILITIES; REPORTING STRUCTURE; REQUIRED SKILLS; FUNDING; TASKS; SUSTAINING A CENTER; RELATING TO OTHER INITIATIVES
- IT'S WORTH IT Chapter 8: Standardize and Consolidate EPM Tools; STANDARDIZATION; CONSOLIDATION; Chapter 9: Deploy an EPM System; EPM SYSTEM COMPONENTS; EPM APPLICATIONS; BI PLATFORM; EPM ENVIRONMENT; COMMON SERVICES; THE POWER OF MASTER DATA MANAGEMENT; THE FUTURE OF EPM SYSTEMS; Chapter 10: Comprehensive View of Performance Management; TENET #1: FINDS TRUTH IN NUMBERS; TENET #2: SETS ACCURATE EXPECTATIONS; TENET #3: ANTICIPATES RESULTS; TENET #4: PLANS WITH IMPACT; TENET #5: ACHIEVES ON-DEMAND VISIBILITY; TENET #6: DELIVERS CONTINUOUS PERFORMANCE IMPROVEMENT; TENET #7: REPORTS WITH CONFIDENCE
- TENET #8: EXECUTE WITH CONVICTION TENET #9: STANDS UP TO SCRUTINY; A CULTURE OF ACCOUNTABILITY; Part Three: LET THE REVOLUTION BEGIN; Chapter 11: Determine Your Immediate Priorities; Chapter 12: A Model EPM Methodology; FOLLOW A STRUCTURED METHODOLOGY; ENVISION AN EPM SOLUTION; IMPLEMENTATION; EDUCATION; CHANGE MANAGEMENT; Chapter 13: Measuring Outcomes; PROVIDE FEEDBACK; ALIGN PERSONAL AND CORPORATE OBJECTIVES; COMBINE EPM AND ENTERPRISE RISK MANAGEMENT; ANTICIPATE BEHAVIORS; REWARD THE RIGHT BEHAVIORS; DEFINE METRICS THAT DRIVE THE RIGHT BEHAVIORS; DIFFERENT THINKING; CONNECTING NEW DOTS
- RESIST THE STATUS QUO Appendix: EPM Resources; Glossary; Index
