Cita APA (7a ed.)

Falcone, P. (2009). 101 tough conversations to have with employees: A manager's guide to addressing performance, conduct, and discipline challenges (1st edition.). American Management Association.

Cita Chicago Style (17a ed.)

Falcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. 1st edition. New York: American Management Association, 2009.

Cita MLA (9a ed.)

Falcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. 1st edition. American Management Association, 2009.