Don't be that boss how great communicators get the most out of their employees and their careers ; a business fable

An executive coach shows you how better communication leads to productivity and profitability Communication is the key to success when you manage other people. But it's not enough to just communicate; you have to communicate in the right way to get the results you want from your people and te...

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Bibliographic Details
Main Author: Wiskup, Mark (-)
Format: eBook
Language:Inglés
Published: Hoboken, N.J. : John Wiley & Sons 2009.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627335906719
Table of Contents:
  • Don't Be That Boss: How Great Communicators Get the Most Out of Their Employees and Their Careers; Contents; Acknowledgments; Introduction; 7:00 AM: Connections Made and Missed Out of the Gate; 8:00 AM: Sales Rundown: Reality Behind the Numbers; 9:00 AM: Financial Reports: A Star Is Born; 10:00 AM: Frustration and Satisfaction: Strategic Plan Update; 11:00 AM: Customer Standoff: Accept Real Blame but Never Fall on Your Sword; 12:00 AM: Chad Negotiates When Mike Doesn't Have To; 1:00 PM: Vendor Negotiations: Winning When You Don't Have the Strongest Hand
  • 2:00 PM: Disciplining an Employee: Hit Them with Specifics or Don't Hit Them at All3:00 PM: Employee Promotion: Supervisor Becomes Assistant Manager; 4:00 PM: Chad's Production Meeting: Just the Facts, Ma'am; 5:00 PM: Mike's Production Meeting: Not Exactly Kumbaya, but Lots of Give-and-Take; 6: 00 PM: After Work Downtime: Mike and Chad Hash It Out