The etiquette edge the unspoken rules for business success
Enhance working relationships to build career advantage!
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM
c2005.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627315506719 |
Tabla de Contenidos:
- Preliminaries; Contents; Acknowledgments; Introduction: The Case for Courtesy; Twenty-First Century Manners; Credibility: Creating It and Keeping It; Develop Your Gratitude Attitude; I See What You're Saying; What the %#*!& Is Going On Here?; What the %#*!& Is Going On Here?; Tell Me Less: Some Things Are Better Left Unsaid; Tell Me Less: Some Things Are Better Left Unsaid; Praiseworthy Praise: Giving Compliments that Count; Praiseworthy Praise: Giving Compliments that Count; What Did You Say? Developing Your Ability to Listen; What Did You Say? Developing Your Ability to Listen
- Convenience or Curse?Travel Courtesy: Don't Leave Home Without It; Terror on Both Sides of the Desk; The New Job: Getting Started on the Right Foot; Office Space; E-Mail: Think Before You Send; Using the Telephone Productively; Are We Having a Casual Crisis?; Getting Along with Your Manager; Loving Your Enemies; When Your Best Friend Becomes Your Boss; How to Leave a Job: Making a Graceful Exit; Refuse to Schmooze and You Lose; Let's Do Lunch: Dining Your Way to Success; Standing Out in the Crowd; He Said, She Said; When Silence Is Not a Virtue
- When an Apology Is in Order: Saying ''I'm Sorry''Tell It Like It Is; Confronting with Courtesy; When the Worst Happens; Citizenship in the Global Village; A Final Word; Bibliography; Index
