Emotional intelligence for project managers the people skills you need to achieve outstanding results
Emotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to: Set the tone and direction for the project Communicate more effectively Improve listening skills Create a posi...
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association
c2007.
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| Edición: | 1st ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627254206719 |
Tabla de Contenidos:
- Intro
- Contents
- Acknowledgments
- 1 An Introduction to Emotional Intelligence
- 1 My Growth in Emotional Intelligence
- 2 A Brief Primer on Emotional Intelligence
- 2 Project Management Begins with Self-Management
- 3 Self-Awareness
- 4 Self-Management
- 3 Building Project Stakeholder Relationships
- 5 Social Awareness
- 6 Relationship Management
- 4 Using EQ to Lead Project Teams
- 7 Project Team Leadership
- 8 Creating a Positive Team Environment
- 9 Leveraging Emotional Intelligence on Large and Complex Projects
- Epilogue
- Appendixes
- Appendix A Emotional Tally Sheet
- Appendix B Emotional Intelligence Assessment Checklist
- Appendix C Stakeholder Management Tool
- Appendix D Responsibility Assignment Matrix (RAM)
- Appendix E Emotional Intelligence Movies and Scenes
- Appendix F Magazines and Journals on Emotional Intelligence
- Appendix G Books on Emotional Intelligence
- Appendix H Training Sources for Emotional Intelligence
- Appendix I Emotional Intelligence Web Sites
- Appendix J Emotional Intelligence Assessment Instruments
- Appendix K Results of the 2005 Survey of Emotional Intelligence in PMs
- Index.
