Recruiting, retaining, and promoting culturally different employees
The USA and Canada welcomes every year significant numbers of immigrant professionals who have high levels of formal education (Bachelors, Masters and Ph.D.) as well as extensive experience; yet a significant fraction of these immigrants are unemployed or underemployed. The purpose of this book is t...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Boston, Mass. :
Elsevier Inc
2007.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627206606719 |
Tabla de Contenidos:
- Recruiting, Retaining, and Promoting Culturally Different Employees; Copyright; Contents; Acknowledgments; Prologue; 1 Introduction: Culture and Recruitment; Culture Defined; National Culture; Iceberg Analogy; Culture Is About Making Choices; Generalizations and Stereotypes; Definitions and Terms; 2 Screening Résumés; North American Recruitment and Selection Process; Comparing North American Recruitment and Selection Processes with Other Regions; Résumé Differences Across Cultures; Why Culturally Different Résumés Do Not Reach Their Target Audience; Action Steps for the Organization
- 3 Interviewing CandidatesTelephone Interviews; Face-to-Face Interviews; Testing; Action Steps for the Organizations; 4 Helping Immigrants Find Jobs; Who Are You and How Can You Possibly Help Me?; The Résumé Is Not the First Step in the Process; The Job Search; Keeping in Touch; 5 Helping International New Hires Adapt to the Organization; Culture Shock and Adjustment; New Employee Orientation, Coaching, and Support; Summary; 6 Cross-Cultural Communication; Introduction to Communication; Nonverbal Communication Differences; Verbal Communication Differences; Written Communication
- "The Medium Is the Message"More Communication Ideas; Summary; 7 Retention-Part 1: Manager-Employee Relations; Hierarchy in Manager-Employee Relations; Cross-Cultural Feedback; Summary; 8 Retention-Part 2: Teamwork; Individualism; Hierarchy; Risk Tolerance; Issues of Building Cross-Cultural Teams; Summary; 9 Promotion; Rewards and Recognition; Promotions; How Can Culturally Different People Reach Their Professional Objectives in North American Organizations?; How Can North American Organizations Help Their Culturally Different Employees Reach Their Professional Objectives?; 10 Conclusions
- Individual Employee and Manager BenefitsCompany Benefits; Final Words of Advice; Appendix: Global and North American Migration Demographics; Bibliography/Recommended Reading List; Index
