Salesforce.com for dummies
So you have something to sell or you work for a business using salesforce.com, but you're not quite sure how to maximize your profits with it? Never fear! Salesforce.com for Dummies shows you the quick-and-easy way to start selling your product or service online without the confusion or fuss. W...
| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
Wiley Publishing, Inc
2007.
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| Edición: | 2nd ed |
| Colección: | --For dummies
--For dummies. |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627205906719 |
Tabla de Contenidos:
- Contents at a Glance; Table of Contents; Introduction; Chapter 1: Looking Over Salesforce; Chapter 2: Navigating Salesforce; Chapter 3: Personalizing Your System; Chapter 4: Prospecting Leads; Chapter 5: Managing Accounts; Chapter 6: Developing Contacts; Chapter 7: Managing Activities; Chapter 8: Sending E-Mail; Chapter 9: Tracking Opportunities; Chapter 10: Tracking Products and Price Books; Chapter 11: Calculating Forecasts; Chapter 12: Managing Your Partners; Chapter 13: Driving Demand with Campaigns; Chapter 14: Driving Sales Effectiveness with Documents
- Chapter 15: Understanding Salesforce Service & SupportChapter 16: Preparing Salesforce Service & Support; Chapter 17: Analyzing Data with Reports; Chapter 18: Seeing the Big Picture with Dashboards; Chapter 19: Fine-Tuning the Configuration; Chapter 20: Customizing Salesforce; Chapter 21: Extending Salesforce Beyond CRM; Chapter 22: Migrating and Maintaining Your Data; Chapter 23: Ten Ways to Drive More Productivity; Chapter 24: Ten Keys to a Successful Implementation; Index
