Safari Tech Books Online & Carbone, L. P. A. (2004). Clued in: How to keep customers coming back again and again (1st edition.). FT Prentice Hall.
Cita Chicago Style (17a ed.)Safari Tech Books Online y Lewis P Author Carbone. Clued in: How to Keep Customers Coming Back Again and Again. 1st edition. [Place of publication not identified]: FT Prentice Hall, 2004.
Cita MLA (9a ed.)Safari Tech Books Online y Lewis P Author Carbone. Clued in: How to Keep Customers Coming Back Again and Again. 1st edition. FT Prentice Hall, 2004.
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