50 Activities for Developing Emotional Intelligence

Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers we...

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Detalles Bibliográficos
Autor principal: Lyn, Adele (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Amherst : HRD Press 2000.
Edición:1st edition
Colección:50 Activities
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627166606719
Tabla de Contenidos:
  • Table of Contents; Introduction; EQ #1 Champion or Chump; EQ #2 Importance Meter; EQ #3 Adding Fuel to the ImportanceMeter; EQ #4 Rank Order Your Employees; EQ #5 Ask for Feedback; EQ #6 Picture Yourself; EQ #7 Personality Contest; EQ #8 Music of Our Workplace; EQ #9 Coming Through; EQ #10 Open and Friendly vs.Friendship; EQ #11 Listening Habits; EQ #12 Genuine Listening; EQ #13 Tuning into Our Employees; EQ #14 I Was Appreciated; EQ #15 A Grateful Heart; EQ #16 Gifts; EQ #17 Yes, But . . .; EQ #18 Common Mistakes withGratitude; EQ #19 A Note of Thanks; EQ #20 Dumped On
  • EQ #21 Doing a Fair ShareEQ #22 The Boss's Fair Share; EQ #23 Action/Reaction; EQ #24 Take a Stand; EQ #25 I Value, We Value; EQ #26 Contribution Spirit Killers; EQ #27 You Expect Me to What?; EQ #28 Great Vision; EQ #29 My Vision; EQ #30 Inspiring Words; EQ #31 Sharing Your Vision; EQ #32 Who Invents?; EQ #33 Visions Apply to People Too; EQ #34 Vision Spirit Killers; EQ #35 Advice from the Pros; EQ #36 Working toward the Vision; EQ #37 Advice from Employees; EQ #38 Today's Actions toward theVision; EQ #39 Fuel the Vision; EQ #40 Picture Yourself; EQ #41 Lessons from LowPoints/High Points
  • EQ #42 It's My ShowEQ #43 Interior Power; EQ #44 Control and Empowerment; EQ #45 Steps for Growth; EQ #46 Spirit Killers That Stunt YourGrowth; EQ #47 Your Most Inspired Self; EQ #48 Your Leadership Coat of Arms; EQ #49 More Reflections; EQ #50 The Power of Pictures