International Business Machines Corporation. International Technical Support Organization & Kempny, G. (2003). IBM WebSphere voice systems solutions implementation guide. IBM, International Technical Support Organization.
Cita Chicago Style (17a ed.)International Business Machines Corporation. International Technical Support Organization y Guy Kempny. IBM WebSphere Voice Systems Solutions Implementation Guide. Research Triangle Park, NC: IBM, International Technical Support Organization, 2003.
Cita MLA (9a ed.)International Business Machines Corporation. International Technical Support Organization y Guy Kempny. IBM WebSphere Voice Systems Solutions Implementation Guide. IBM, International Technical Support Organization, 2003.
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