Customer data integration reaching a single version of the truth

""Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer.' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to...

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Bibliographic Details
Main Author: Dyche, Jill (-)
Other Authors: Levy, Evan
Format: eBook
Language:Inglés
Published: Hoboken, N.J. : John Wiley & Sons c2006.
Edition:1st edition
Series:Wiley and SAS Business Series
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627066206719

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