Cita APA (7a ed.)

Diller, S. A., Shedroff, N. C., & Rhea, D. C. (2006). Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (1st edition.). Peachpit Press.

Cita Chicago Style (17a ed.)

Diller, Steve Author, Nathan Contributor Shedroff, y Darrel Contributor Rhea. Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences. 1st edition. [Place of publication not identified]: Peachpit Press, 2006.

Cita MLA (9a ed.)

Diller, Steve Author, et al. Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences. 1st edition. Peachpit Press, 2006.