Breakthrough IT supercharging organizational value through technology

Unlock the secret to creating maximum business value from technologyFilled with case studies from leading C-level executives to illustrate concepts discussed, Breakthrough IT is a revolutionary approach to reshaping the corporate information technology function. This innovative, step-by-step guide p...

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Detalles Bibliográficos
Autor principal: Gray, Patrick, 1977- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, N.J. : John Wiley & Sons c2007.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627013006719
Tabla de Contenidos:
  • BREAKTHROUGH IT; Acknowledgments; Contents; Preface; Breakthrough IT Sections and Features; Chapter 1: Hell Freezes Over; Why Do You Need Breakthrough IT?; The Triple Threat; Hell Freezes Over: IT Enables Strategy; Chapter 2: Up Periscope!; A Brief History of IT; Shifting the Focus: Moving IT from Service Provider to Strategic Asset; Calling Sherlock Holmes: Finding Continuing Operations; Changing the Source: What to Do with Continuing Operations; Chapter 3: ET Phone Home; Free at Last; Separating Process from Technology; Where the Rubber Meets the Road: Partnering with the CEO
  • Talking the TalkC-Suite Conversations: Greg Buoncontri, CIO of Pitney Bowes; Chapter 4: Clear the Benches; Continually Improving the Skills of Your People; Meaningfully Evaluating Your People; Chapter 5: Milking the Cow; Developing a Project Investment Mix; The PASRBRTKO: Project Analyzing, Selecting, Risk-assessing, Budgeting, Returns Tracking, and Killing Office; Auditioning and Initiating Projects; Monitoring and Controlling Projects; Closing and Capturing Knowledge; What the PMO Is Not; Chapter 6: Show Me the Money; The Right Stuff: Determining What to Measure; Managing to the Metrics
  • Beyong the Numbers: The ''Gut Check''Delivering the Goods; Chapter 7: Pushing Water Uphill; What Is ""Change Management?''; The Role of the CIO in Change Management; The Role of the CEO in Change Management; Change Management at the Line Level; Three Cheers for Change; Influencing Change 101; The End of Business as Usual; C-Suite Conversations: Bridget Reiss and Kathy Allen, CIO and CFO of Millipore Corporation; Chapter 8: Cashing in the Chips; My Little Runaway; The Project Killers; Setting Failure Criteria; When the Going Gets Tough-Warning Signs; Broaching the Topic of Cancellation
  • Cancelling WellClosing Time; Chapter 9: Be Superman (or Wonder Woman); Arriving on the Scene; Tackling the Project Portfolio; Turning the Wheel: Making the Leap to Breakthrough IT; C-Suite Conversations: Phil Stunt, Vice President, IT International, CA; Chapter 10: Capitalizing on Success; Building Momentum; Beyond Breakthrough IT; The Future of the CIO Role; In Closing; Index