Cita APA (7a ed.)

Ricketts, J. A. A. (2008). Reaching the goal: How managers improve a services business using Goldratt's theory of constraints (1st edition.). IBM Press.

Cita Chicago Style (17a ed.)

Ricketts, John A Author. Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints. 1st edition. [Place of publication not identified]: IBM Press, 2008.

Cita MLA (9a ed.)

Ricketts, John A Author. Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints. 1st edition. IBM Press, 2008.