APA (7th ed.) Citation

International Business Machines Corporation. International Technical Support Organization, Bierds, B. A., & Bierds, B. (2004). The software deployment mystery...solved!: A customer guide (2nd ed.). IBM, International Technical Support Organization.

Chicago Style (17th ed.) Citation

International Business Machines Corporation. International Technical Support Organization, Bill Author Bierds, and Bill Bierds. The Software Deployment Mystery...solved!: A Customer Guide. 2nd ed. [United States?]: IBM, International Technical Support Organization, 2004.

MLA (9th ed.) Citation

International Business Machines Corporation. International Technical Support Organization, et al. The Software Deployment Mystery...solved!: A Customer Guide. 2nd ed. IBM, International Technical Support Organization, 2004.