Transforming performance measurement rethinking the way we measure and drive organizational success
You can't accurately gauge your company's performance if you don't know what -- or how -- to measure. It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is...
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association
c2007.
|
| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009626907006719 |
Tabla de Contenidos:
- Why measurement is so powerful
- When measurement goes bad
- Why measurement goes bad
- Beginning the transformation
- Creating a positive context of measurement
- The focus of measurement
- The integration of measurement
- The interactivity of measurement
- Measurement leadership
- Learning about and from measurement
- The uses and abuses of measurement technology
- Performance measurement maturity
- Transformational measures
- Transformational measurement action plans.
