Change to strange create a great organization by building a strange workforce
"This book is about everything it takes to build a workforce that's strange and extraordinary enough to execute your most powerful strategies and your unique value proposition. It's about understanding exactly how your workforce needs to be different; creating an end-to-end Strange Wo...
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, N.J. : Pearson Education,
Wharton School Pub
c2007.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009626880206719 |
Tabla de Contenidos:
- Be strange. Be very strange
- Shine a flashlight into the black box that exists between your workforce and beating your competition
- Organizational outcomes: how do I know I am winning in the way I want to win
- Performance drivers: what must customers notice about us so that we win
- Strange workforce deliverables: what our workforce does to make customers notice and love us
- Job-specific strangeness: different deliverables from different jobs
- Strange workforce architecture: what systems will produce the deliverables I need from my workforce
- Strange workforce architecture: breaking out from the pack
- Strange workforce architecture: taking the next step
- The magic of metrics: creating and implementing measurement systems.
