International Business Machines Corporation. International Technical Support Organization & Darmawan, B. (2003). Tivoli Business Systems Manager version 2.1 end-to-end business impact management. IBM, International Technical Support Organization.
Cita Chicago Style (17a ed.)International Business Machines Corporation. International Technical Support Organization y Budi Darmawan. Tivoli Business Systems Manager Version 2.1 End-to-end Business Impact Management. [S.l.]: IBM, International Technical Support Organization, 2003.
Cita MLA (9a ed.)International Business Machines Corporation. International Technical Support Organization y Budi Darmawan. Tivoli Business Systems Manager Version 2.1 End-to-end Business Impact Management. IBM, International Technical Support Organization, 2003.
