International Business Machines Corporation. International Technical Support Organization & Darmawan, B. (2003). Tivoli Business Systems Manager version 2.1 end-to-end business impact management. IBM, International Technical Support Organization.
Chicago Style (17th ed.) CitationInternational Business Machines Corporation. International Technical Support Organization and Budi Darmawan. Tivoli Business Systems Manager Version 2.1 End-to-end Business Impact Management. [S.l.]: IBM, International Technical Support Organization, 2003.
MLA (9th ed.) CitationInternational Business Machines Corporation. International Technical Support Organization and Budi Darmawan. Tivoli Business Systems Manager Version 2.1 End-to-end Business Impact Management. IBM, International Technical Support Organization, 2003.