Dealing with people you can't stand how to bring out the best in people at their worst
Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type.
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| Format: | eBook |
| Language: | Inglés |
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New York :
McGraw-Hill
c2002.
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| Edition: | Rev. and updated ed |
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009626866406719 |
