Helping how to offer, give, and receive help

Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused-and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we ma...

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Detalles Bibliográficos
Autor principal: Schein, Edgar H. (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco : Berrett-Koehler Pub c2009.
Edición:1st ed
Colección:BK business book.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009623431906719
Tabla de Contenidos:
  • What is help?
  • Economics and theater : the essence of relationships
  • The inequalities and ambiguities of the helping relationship
  • Helping as theater : three kinds of helping roles
  • Humble inquiry : the key to building and maintaining the helping relationship
  • Applying the inquiry process
  • Teamwork as perpetual reciprocal helping
  • Helping leaders and organizational clients
  • Principles and tips.