Web based project coaching requirements, design, implementation and evaluation of online coaching services for IT project management
Traditional project coaching mostly takes place in a number of face-to-face coaching sessions. However, under conditions of time pressure in IT projects, a physical presence of coaches could form a bottleneck. This led to the idea of using Internet technologies to support project coaching. The benef...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Wiesbaden :
Springer
2013.
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| Edición: | 1st ed. 2013. |
| Colección: | Gabler Edition Wissenschaft. Informationsmanagement und computer aided team.
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009469423806719 |
Tabla de Contenidos:
- Foreword; Preface; Table of Contents; List of Figures; List of Tables; List of Abbreviations; 1 Introduction; 1.1 Motivation; 1.2 Goal; 1.3 Vision; 1.4 Research Questions; 1.5 Research Methodology; 1.5.1 Information Systems Research Framework; 1.5.2 Application of The IS Research Rramework; 1.6 Work Structure; 2 Prior Research; 2.1 Coaching; 2.1.1 Definition; 2.1.2 Coaching Stakeholders; 2.1.3 Motivation for Coaching; 2.1.4 Assessing The Need for Coaching; 2.1.5 Coach Profile; 2.1.6 Selecting Coaches; 2.1.7 Matching The Right Coach; 2.1.8 Coaching Process; 2.1.9 Coaching Types
- 2.1.10 Success Factors of Coaching2.1.11 Coaching Techniques and Tools; 2.2 Project Management; 2.2.1 Definitions; 2.2.2 Project Development Process; 2.2.3 Project Management Standards and Practices; 2.2.4 Project Management Body of Knowledge; 2.2.5 Six Sigma; 2.2.6 Project Management Office (PMO); 2.3 Computer-Supported Cooperative Work and Groupware; 2.3.1 Definitions, Goals and Application; 2.3.2 Classification of CSCW Systems; 2.3.3 Design of CSCW Systems; 2.3.4 Architectures of CSCW Systems; 2.4 Theories of Computer-Mediated Communication and Cooperation; 2.4.1 Media Choice Theories
- 2.4.2 Media Characteristics Theories2.4.3 Theories of Computer-Mediated Communication Behaviour; 2.5 E-Coaching; 2.5.1 Definition; 2.5.2 E-Coaching Research; 2.5.3 E-Coaching Opportunities; 2.5.4 E-Coaching Threats; 2.5.5 E-Coaching Model; 2.5.6 E-Coach Profile; 2.5.7 E-Coaching Best Practices; 2.5.8 Overview of Existing E-Coaching Services; 2.6 Summary; 3 Development Process; 3.1 Selecting Development Process; 3.2 Community Platform Engineering Process (CoPEP); 3.3 Summary; 4 Requirements; 4.1 Requirement Analysis Model; 4.2 Functional Requirements; 4.2.1 Use Case "Coaching"
- 4.2.2 Use Case "Perception"4.2.3 Use Case "Acquaintance"; 4.2.4 Use Case "Clarifying Initial Situation"; 4.2.5 Use Case "Goal Definition"; 4.2.6 Use Case "Interventions"; 4.2.7 Use Case "Evaluation"; 4.2.8 Use Case "Closure"; 4.2.9 Use Case "Registration"; 4.2.10 Use Case "Orientation and Information"; 4.2.11 Use Case "Networking"; 4.3 Summary; 5 Design; 5.1 Design Framework; 5.1.1 Conceptual Design Model; 5.1.2 Architectural Design Model; 5.2 Design Elements; 5.2.1 Actors; 5.2.2 Materials; 5.2.3 Tools; 5.2.4 Working Spaces; 5.3 Technical Design; 5.3.1 Mission; 5.3.2 Environment
- 5.3.3 Portal Technology5.3.4 Benefits of Using Portal Technology; 5.3.5 Liferay Enterprise Portal; 5.3.6 Architecture; 5.4 Evolution of Platform Development; 5.4.1 First Iteration: Demonstration Prototype; 5.4.2 Second Iteration: Vertical Prototype; 5.4.3 Third Iteration: Pilot System; 5.5 Summary; 6 Implementation; 6.1 WebCoaching Use Case; 6.2 Registration; 6.3 Orientation; 6.4 Information; 6.5 Networking; 6.6 Coaching; 6.6.1 Perception; 6.6.2 Acquaintance; 6.6.3 Clarifying Initial Situation; 6.6.4 Goal Definition; 6.6.5 Coaching Interventions; 6.6.6 Evaluation; 6.6.7 Closure; 6.7 Summary
- 7 Implications and Design Recommendations
