Pro-active dynamic vehicle routing real-time control and request-forecasting approaches to improve customer service

This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-acti...

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Bibliographic Details
Main Author: Ferrucci, Francesco (-)
Format: eBook
Language:Inglés
Published: Berlin ; New York : Physica-Verlag c2013.
Edition:1st ed. 2013.
Series:Contributions to Management Science,
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009469124406719
Description
Summary:This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities.
Item Description:Description based upon print version of record.
Physical Description:1 online resource (355 p.)
Bibliography:Includes bibliographical references and index.
ISBN:9783642334726