Transforming Field and Service Operations : Methodologies for Successful Technology-Driven Business Transformation

Transforming Field and Service Operations Methodologies for Successful Technology-Driven Business Transformation

The drive to realise operational efficiencies, improve customer service, develop new markets, and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have e...

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Bibliographic Details
Other Authors: Owusu, Gilbert. editor (editor), O’Brien, Paul. editor, McCall, John. editor, Doherty, Neil F. editor
Format: eBook
Language:Inglés
Published: Berlin, Heidelberg : Springer Berlin Heidelberg 2013.
Edition:1st ed. 2013.
Subjects:
Information technology.
Business—Data processing.
Application software.
Organization.
Planning.
Management information systems.
IT in Business.
Computer Appl. in Administrative Data Processing.
Business Information Systems.
Business IT Infrastructure.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009457187806719

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