Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the sa...

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Detalles Bibliográficos
Autor principal: Jarke, Juliane. author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Cham : Springer Nature 2021
2021.
Edición:1st ed. 2021.
Colección:Public Administration and Information Technology, 6
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009439197906719
Tabla de Contenidos:
  • Chapter 1: Introduction
  • Chapter 2: Ageing societies and technological innovation
  • Chapter 3: Co-creating digital public services
  • Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens
  • Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz)
  • Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen)
  • Chapter 7: Co-creation in practice III: Co-creating age-friendly routes (Zaragoza)
  • Chapter 8: Learning from co-creation practice
  • Chapter 9: Conclusion: Co-creating inclusive digital futures
  • References
  • Appendix. .