Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the sa...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Cham :
Springer Nature
2021
2021. |
Edición: | 1st ed. 2021. |
Colección: | Public Administration and Information Technology,
6 |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009439197906719 |
Tabla de Contenidos:
- Chapter 1: Introduction
- Chapter 2: Ageing societies and technological innovation
- Chapter 3: Co-creating digital public services
- Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens
- Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz)
- Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen)
- Chapter 7: Co-creation in practice III: Co-creating age-friendly routes (Zaragoza)
- Chapter 8: Learning from co-creation practice
- Chapter 9: Conclusion: Co-creating inclusive digital futures
- References
- Appendix. .