Cita APA (7a ed.)

Troester, R. A., & Mester, C. S. C. (2007). Civility in business and professional communication. Peter Lang.

Cita Chicago Style (17a ed.)

Troester, Rod Author, y Cathy Sargent Contributor Mester. Civility in Business and Professional Communication. [Place of publication not identified]: Peter Lang, 2007.

Cita MLA (9a ed.)

Troester, Rod Author, y Cathy Sargent Contributor Mester. Civility in Business and Professional Communication. Peter Lang, 2007.