The dilemmas of engagement the role of consultation in governance
‘Consultation’ has become something of a mantra in contemporary governance. Governments well understand that policy occurs in a highly contestable environment in which there are multiple, and often competing interests. They well recognise the political imperative to ‘engage’ stakeholders in order to...
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| Format: | eBook |
| Language: | Inglés |
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Canberra
ANU Press
2009
Canberra, Australian Capital Territory : 2009. |
| Series: | Australia and New Zealand School of Government (ANZSOG)
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009430918606719 |
Table of Contents:
- Table of Contents; Jenny Stewart; Acknowledgments; Introduction; 1. 1. Conceptualising engagement; Engagement and power; Metaphors of engagement: ladders or stars?; Who to engage?; Community; Involved stakeholders; Powerful interests; Other government agencies; Summing up; 2. 2. Why engage?; Addressing deficit one: articulating preferences through deliberation; Addressing deficit two: revisiting representation; Addressing deficits three and four: holding public agencies accountable; Are democratic deficits overplayed?; Why engage? The policymaking perspective; Improving information flows
- Enhancing diversityEarly warning of problems; Tapping into community resources; Greater problem-solving capacity; Problem solving through enhanced learning; Political management; Summing up; 3. 3. The 'how' of engagement: contexts and achievements; Consultation; Information exchange; Photographs; Storytelling and anecdote; Electronic networking; Fusing ideas and support; Deliberative forums; Dealing with conflict; Negotiated agreements; Committees of inquiry; Creating participatory governance; Partnerships in service delivery; Multi-actor (participatory) policy making; Participatory budgeting
- The role of public servantsSumming up; 4. 4. What works for managers? Case studies from the field; Consultation for regulation; Formal and informal channels of consultation; Public and non-public consultation; Managing the politics of consultation; Managing multiple streams; Participatory decision making: natural resource management; Using the right language for engagement; Consultation as learning: the role of parliamentary committees; Speaking to government, speaking to constituents; Managing expectations; Summing up; 5. 5. Improving consultation practice
- Consultation and the seven bureaucratic sinsDealing with the silos; Murdi Paaki; Centrelink's Murray-Darling Basin Project; Consultation when the news is bad; The Traveston Crossing Dam; How could this process have been better managed?; School closures in the Australian Capital Territory; How could this process have been better managed?; Local government amalgamations in Queensland; How could this process have been better managed?; Rural and Remote Area Health Services in Western Australia; How could the process have been better managed?; 'We arranged a consultation and no-one came'
- How could the process have been better managed?We could not get political 'buy-in'; How could the process have been better managed?; Summing up; 6. 6. Risks, opportunities and challenges; Understanding context; What's your motivation?; Operational risks; Engagement and program implementation; Networking; Collaboration; Co-production; Challenges; Flexibility; Inclusion; Language; Settings; Control; Summing up; 7. Conclusion; Bibliography
