Performance measurement, reporting, obstacles and accountability recent trends and future directions
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Canberra, Australia :
ANU E Press
2006.
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| Colección: | ANSOG monographs
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009430915006719 |
Tabla de Contenidos:
- The origins of performance measurement
- The lexicon of performance
- The aims of performance measurement
- The ideal of performance measurement
- Defining performance
- Comparing approaches to performance measurement
- Choosing measures/indicators
- Linking performance measurement to planning
- Integrating budgeting and performance measurement
- Performance measurement and evaluation
- Telling the 'performance story'
- The utilisation problem
- Complications
- The disappointing record of Performance Measurement/Management (PMM)
- The obstacles to PMM
- Accountability versus performance?
- The future of PMM.
