Challenges in virtual collaboration videoconferencing, audioconferencing, and computer-mediated communications
A summary of the research literature on how the processes and outcomes of virtual, or mediated, collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing); a discussion of ways to mitigate problems in such collaboration; and a su...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Santa Monica, CA :
Rand
2004.
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| Edición: | 1st ed |
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009427834806719 |
Tabla de Contenidos:
- Preface; Contents; Figures; Tables; Summary; Acknowledgments; Acronyms; CHAPTER ONE- Introduction; Background; Objectives of This Report; Approach; CHAPTER TWO- Definitions and Methodology; Videoconferencing, Audioconferencing, and Computer-Mediated Communication; Relating the Types of Mediated Communications; Reconciling Findings Over a Period of TechnologicalChange; Search and Synthesis Methods; CHAPTER THREE- Virtual Versus Face-to-Face Collaboration: A Survey of the Literature; A Framework for Reporting Effects; Contextual Differences Between Face-to-Face and Mediated Collaboration
- Process Differences Between Face-to-Face and Virtual CollaborationsOutcome Differences Between Face-to-Face and Virtual Collaborations; Summary; CHAPTER FOUR- Mitigating Problems and Exploiting the Benefits of Mediated Communication; Broad Observations; Tactics for Mitigating Problems; A Strategy for Choosing the Best Medium for Virtual Collaboration; CHAPTER FIVE- Where Next?; Keeping Up with Technology; Developing Better Conceptual Models; Research Needed; Training Needed; Opportunities; Bibliography
