APA (7th ed.) Citation

Mertins, K., Heisig, P., & Vorbeck, J. (2001). Knowledge management: Best practices in Europe. Springer.

Chicago Style (17th ed.) Citation

Mertins, Kai, Peter Heisig, and Jens Vorbeck. Knowledge Management: Best Practices in Europe. Berlin [etc.]: Springer, 2001.

MLA (9th ed.) Citation

Mertins, Kai, et al. Knowledge Management: Best Practices in Europe. Springer, 2001.