Cita APA (7a ed.)

Lindgreen, A., Vanhamme, J., & Beverland, M. B. (2009). Memorable customer experiences: A research anthology. Gower.

Cita Chicago Style (17a ed.)

Lindgreen, Adam, Joëlle Vanhamme, y Michael B. Beverland. Memorable Customer Experiences: A Research Anthology. Farnham, England ; Burlington, VT: Gower, 2009.

Cita MLA (9a ed.)

Lindgreen, Adam, et al. Memorable Customer Experiences: A Research Anthology. Gower, 2009.