Cita APA (7a ed.)

Berry, M.. (1999). Making quality certification work: The user's guide to developing ISO 9000 quality systems, with collected wisdom from Australian quality practitioners. Informationa Australia.

Cita Chicago Style (17a ed.)

Berry, Max. Making Quality Certification Work: The User's Guide to Developing ISO 9000 Quality Systems, with Collected Wisdom from Australian Quality Practitioners. Melbourne: Informationa Australia, 1999.

Cita MLA (9a ed.)

Berry, Max. Making Quality Certification Work: The User's Guide to Developing ISO 9000 Quality Systems, with Collected Wisdom from Australian Quality Practitioners. Informationa Australia, 1999.