Cita APA (7a ed.)

Carlzon, J., & Peters, T. J. (1989). Moments of truth. Harper Collins.

Cita Chicago Style (17a ed.)

Carlzon, Jan, y Thomas J. Peters. Moments of Truth. Cambridge: Harper Collins, 1989.

Cita MLA (9a ed.)

Carlzon, Jan, y Thomas J. Peters. Moments of Truth. Harper Collins, 1989.