APA (7th ed.) Citation

Harbour, J. L. (1994). The Process reengineering workbook: Practical steps to working faster and smarter through process improvement. Quality Resources.

Chicago Style (17th ed.) Citation

Harbour, Jerry L. The Process Reengineering Workbook: Practical Steps to Working Faster and Smarter Through Process Improvement. New York: Quality Resources, 1994.

MLA (9th ed.) Citation

Harbour, Jerry L. The Process Reengineering Workbook: Practical Steps to Working Faster and Smarter Through Process Improvement. Quality Resources, 1994.