Cita APA (7a ed.)

Futrell, C. (2009). Fundamentals of selling: Customers for life through service (11th ed.). McGraw-Hill Irwin.

Cita Chicago Style (17a ed.)

Futrell, Charles. Fundamentals of Selling: Customers for Life Through Service. 11th ed. Boston: McGraw-Hill Irwin, 2009.

Cita MLA (9a ed.)

Futrell, Charles. Fundamentals of Selling: Customers for Life Through Service. 11th ed. McGraw-Hill Irwin, 2009.