Caroselli, M. (1996). Quality games for trainers: 101 playful lessons in quality and continuous improvement. McGraw-Hill.
Cita Chicago Style (17a ed.)Caroselli, Marlene. Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement. New York [etc.]: McGraw-Hill, 1996.
Cita MLA (9a ed.)Caroselli, Marlene. Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement. McGraw-Hill, 1996.
Precaución: Estas citas no son 100% exactas.